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Effective and relevant training at a realistic price!
- Peter Loerns, IT Manager, Derby
MCITP: Enterprise Support Technician
This package contains everything that you need to prepare for to become a Microsoft Certified IT Professional. This particular package is for Enterprise Support Technicians, so is ideal if you are or want to be involved with the installation, management and troubleshooting of hardware.
Overview
- Official Microsoft Official eLearning at 40% discount
- Free MeasureUp Practice Test Software
- Specially prepared Learning Plan for the examinations by a Microsoft Certified Trainer
- Simple System Requirements: Test your computer's capabilities
Completion
This certification will highlight and validate your knowledge and skills that are required to deploy and support the Windows Vista operating system.
Prerequisites
Candidates should be able to:
- Manage workflow
- Install and configure desktop operating systems and applications
- Troubleshoot the desktop operating system, desktop applications, and desktop networking and connectivity
- Install and configure hardware devices and drivers (including mobile and personal devices)
- Troubleshoot hardware devices and drivers (including mobile and personal devices)
- Escalate complex issues to the appropriate administrator (for example, server administrator, network administrator, or desktop configuration administrator)
- Install and test department-specific and line-of-business (LOB) applications on end-user computers
- Change desktop configurations as needed
- Re-image desktops as needed
Exams and Courses
The MCTS requires one exam.
| Core Exams | eLearning Training |
Technology Specialist Exam: Exam 70-620: Configuring Microsoft Windows Vista |
Course 5347: Installing and Configuring Microsoft Vista Course 5354: Configuring Windows Vista Networking and Security Course 5360: Configuring Windows Vista Applications and Devices |
Professional Exam: Exam 70-622: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians |
Course 5366: Maintaining and Troubleshooting Computers Running Windows Vista Course 5372: Deploying Windows Vista Desktop Images and Applications |
Price:
- £415.27
- $784.86 CAD
- $988.35 AUD
- $618.75 USD
- 490.02 €
Actual prices calculated daily against GBP confirmed at time of order. VAT applies for EU.