MCITP: Consumer Support Technician

This package contains everything that you need to prepare for to become a Microsoft Certified IT Professional. This particular package is for Consumer Support Technicians, so is ideal if you are or want to be involved with implementing, administering and troubleshooting hardware.

Overview

Completion

This certification will highlight and validate your expertise and skill set in a job role supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to the Windows Vista operating system.

Prerequisites

Candidates should have experience with:

Exams and Courses

The MCTS requires one exam.

Core Exams eLearning Training

Technology Specialist Exam:

Exam 70-620: Configuring Microsoft Windows Vista

Course 5347: Installing and Configuring Microsoft Vista

Course 5354: Configuring Windows Vista Networking and Security

Course 5360: Configuring Windows Vista Applications and Devices

Professional Exam:

Exam 70-623: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians

Course 5366: Maintaining and Troubleshooting Computers Running Windows Vista

Course 5372: Deploying Windows Vista Desktop Images and Applications

Course 5347: Supporting Windows Vista for the Consumer Support Technician

Price:

Actual prices calculated daily against GBP confirmed at time of order. VAT applies for EU.

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