8531: Extending Microsoft CRM 3.0

Microsoft Dynamics CRM Training Course for Sheffield, Leeds, Manchester and Yorkshire

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• Effective and relevant training at a realistic price!
  - Peter Loerns, IT Manager, Derby

Course Information

Introduction

This three-day instructor-led course provides students with the knowledge and skills to develop extensions for Microsoft CRM 3.0.

The course focuses on extension methods documented in the Microsoft CRM 3.0 SDK. It includes content on Microsoft CRM Web Service programming, creating and configuring workflow .NET assemblies and business logic extensions (callouts), advanced client-side scripting, application integration capabilities and how to create a customer portal solution that connects Microsoft CRM 3.0 to the internet.

Audience

This course is intended for .NET developers who work with Microsoft CRM and understand the built-in customization capabilities of the application. Developers attending this course should also understand web development technologies including client-side programming using DHTML. This course is intended for developers creating extensions for a single Microsoft CRM implementation - it does not contain guidance for ISVs creating packaged Microsoft CRM 3.0 add-on products for re-sale.

Completion

After completing this course, students should be able to:

• Create applications that use the Microsoft CRM 3.0 Web Services to perform actions on the Microsoft CRM platform
• Create, configure and debug .NET assemblies to use in workflow
• Create, configure and debug .NET assemblies to use in business logic extensions (Callouts)
• Create and debug client-side code for Microsoft CRM form events
• Integrate other applications with Microsoft CRM 3.0 through the use of URL addressable forms, IFrames, and custom buttons, menus, and navigation areas added to Microsoft CRM
• Recognize licensing and security issues related to building extensions to Microsoft CRM that connect to the Internet

Prerequisites

Before attending this course, students must have a working knowledge of Microsoft( Windows Server 2000, 2003, or Windows XP, and Microsoft SQL Server 2000 or 2005. Students should also be proficient in installing, configuring, and customizing Microsoft CRM 3.0.

• Completed Course 8525A, Microsoft CRM 3.0 Customization, or have equivalent knowledge of the customization capabilities of Microsoft CRM 3.0
• At least three months experience creating .NET applications using Microsoft Visual Studio
• A good understanding of Web development technologies including programming with DHTML

Examinations

• TBC

Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

Course Outline

• Chapter 1: Extensibility Overview
• Chapter 2: Microsoft CRM Architecture
• Chapter 3: Common Platform Operations
• Chapter 4: Advanced Platform Operations
• Chapter 5: Workflow .NET Assemblies
• Chapter 6: Business Logic Extensions
• Chapter 7: Application Event Programming
• Chapter 8: Application Integration
• Chapter 9: Connect Microsoft CRM to the Internet

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