Course Information

Course CodeCTT+ Virtual Classroom Trainer
FormatInstructor-led Online
LocationsEMEA, AMERICA, LAC & APJ World Regions | Single Company Courses Available
Fee895 GBP | 995 EUR | 1395 USD (Exclusive of VAT)
ExamsTK0-201 & TK0-203 Discount Vouchers Available
Duration3 Days | Pre-Course Preparation of 4 - 8 Hours

Worldwide Availability - English Language Delivery:

Jan 2012 Feb 2012 Mar 2012 Apr 2012 May 2012 June 2012 Jul 2012 Aug 2012 Sept 2012
11 - - - 9 - - - TBA

General Introduction

Achieve your next career step - benchmark your online training skills with this worldwide recognised trainer certification!

This online workshop will equip you with the experience, knowledge and skills required in the massively growing arena of virtual classroom training. It complements the conventional classroom-based course:

Synchronous learning environments such as those from Adobe, Cisco, Citrix and Microsoft vastly increase the reach and convenience of training events however they also present challenges over traditional classroom instruction that require the trainer to adopt appropriate strategies.

An effective instructor in a traditional classroom makes use of obvious and subtle social cues and nuances to ensure participant engagement. These are reduced or entirely missing in the online environment and need to be compensated for by utilising a higher frequency of appropriate language and technological techniques including:

You’ll cover the whole envelope of online technical training engagements as described by CompTIA’s Certified Technical Trainer (CTT+) Virtual Classroom Trainer designation. The in-depth knowledge, skills and experience gained will equip you to successfully facilitate professional online training and presentations.

During the workshop a 'Performance Assessment' (video) will be created in accordance with the learner's best effort regarding CompTIA's criteria. The synchronous learning environment utilised will be provided as part of the course and training is provided in its effective usage.

Recent classroom based CTT events have been provided for the following clients:

Technical Overview

The CTT+ (formerly CTT) certificate is a cross-industry credential providing recognition that an instructor has attained a standard of excellence in the training industry. Assessment is via a computer based examination initially followed by a video submission. Once success has been attained in the examination, the delegate's video submission can be made along with the appropriate paperwork.

We provide a three day pubic scheduled instructor-led workshop, hosted by a highly experienced CTT+ and MCT trainer, which includes the production of the video in accordance with the CompTIA requirements. Some time prior to the course, we will discuss with you the possibilities of your presentation. This needs to be viable though we are very open to your choice of content. Previous delegates have chosen Creating a Webpage, Security Best Practice, Operating Systems, Vehicle Engine Technology and Formulae in Excel amongst many others. The workshop format quickly builds the delegate's experience and utilises CompTIA accredited courseware. Additionally we provide the necessary guidance to the CompTIA CTT+ certification process, helping you to approach the examination and related paperwork successfully.

Please note the course dates fill quickly and are strictly limited to SIX STUDENTS for public delivery courses to ensure absolute quality. This will give each learner the opportunity within the given time to work with a group representative of a commercial training event.

Audience

The first industry endorsement of the CTT+ was from the IT sector, however it is applicable to any that requires online technical training and education. We suggest that some experience in classroom or online facilitation would be helpful, however this is not an absolute requirement. Success in the CTT+ certification provides a springboard for any technical trainer.

Completion

After completing this course, students will be able to:

Prerequisites

Before attending this course, students should have:

Examinations

This course will help the student prepare for two CompTIA Certified Technical Trainer Examinations:

The 'Performance Assessment' video is produced during the course to the criteria stipulated in CompTIA's documentation.

Materials

The student kit contains these items:

Course Outline

The course duration is three days preceded by between 4 - 8 hours of guided preparation. The initial period of the course consists of presentations and workshops aimed at building the delegate's knowledge, confidence and skills. This experiential training covers the core requirements of the five CTT+ Domains. Each domain establishes the concepts and skills required for effective training engagements. The domains are further separated into SubDomains each of which contains between two and four competencies. Learning and incorporating the competencies into the instructor's skill-set forms part of this course. The domains are listed with additional detail below:

During the above process, refinement of the delegate's individually chosen presentation to meet the CTT+ requirements takes place. Help is provided as necessary with the structuring of presentation, including the use of PowerPoint or similar and with the usage of appropriate media for the delivery.

Instructional Competencies

Domain 1: Planning Prior to the Course

The first domain describes two competencies. These encompass the knowledge and skills required to analyse the full requirements of a training event from all parties' perspectives and then to plan for and implement the event's learning environment and logistics.

SubDomain 1A: Review of Organizational Needs and Learners' Backgrounds in Relationship to Course Objectives


The first of the twelve competencies entails planning and research by the trainer to ensure that the learning objectives of the learners and their organisations are entirely understood and can be met by the courseware, instructional technique and learning environment.

High level areas:

SubDomain 1B: Instructional Environment in Relationship to Learning Objectives


The second competency covers the logistics of the learning event ensuring that it is 'learner-centric'.

Key content areas:

Domain 2: Methods and Media for Instructional Delivery

The second domain describes two competencies. Good understanding and appropriate usage of the facilities provided by a virtual learning environment in regard to learning objectives and learning styles are key to instructional success.

SubDomain 2A: Selection and Implementation of Instructional Methods


The third competency is in regard to instructional methods appropriate to the instructional design and to adult-learning theory.

Key content areas:

SubDomain 2B: Use of Presentation and Instructional Media


The fourth competency is in regard to seamless instructional delivery.

Key content areas:

Domain 3: Instructor Credibility and Communications

This, the third domain describes two competencies. Personal and professional credibility, excellent communication skills and thorough content knowledge are key.

SubDomain 3A: Instructor Delivery Competence and Content Expertise


The instructor's personal conduct and contend expertise are the focus of the fifth competency.

Key content areas:

SubDomain 3B: Instructor Communication and Presentation Skills


The sixth competency covers communication skills in regard to grammar, technical terminology and appropriate use of jargon. Correct verbal and non-verbal skills are emphasised as are the analogous tools in the synchronous learning environment.

Key content areas:

Domain 4: Group Facilitation

The fourth domain describes four competencies. Delivery of training content requires an engaging, well structured and positive environment where the learners are comfortable and productive.

SubDomain 4A: Establishment and Management of a Learner-Centered Environment


This, the seventh competency, includes the initial 'scene setting' by the instructor and includes the ideas of a narrative or pathway through the training to help the learner's sense the 'bigger picture' of the training as well understand where they are within the course delivery.

Key content areas:

SubDomain 4B: Promotion of Learner Engagement and Participation


The eighth competency incorporates the knowledge and skills necessary to involve all learners in the event. The instructor will utilise appropriate questioning strategies and system tools to encourage discussion amongst the participants to promote insight and understanding.

Key content areas:

SubDomain 4C: Assessment of Learners' Needs for Additional Explanation and Encouragement


This competency, the ninth, recognises that any learning environment and particularly one utilising a synchronous software platform requires continuous assessment of the learner's understanding. Naturally one that is positive, clear and encouraging allows learners to be certain that their ideas are relevant and that they can seek assurance and clarification as required.

Key content areas:

SubDomain 4D: Motivation and Positive Reinforcement of Learners


A learner-centric environment requires a positive and clear atmosphere where the learners are assured that their learning will be relevant. The tenth competency describes and ensures this approach.

Key content areas:

Domain 5: Evaluate the Training Event

The fifth and final domain describes two competencies. These pertain to the monitoring of the learning environment and to the process of reporting and feedback for quality and contractual purposes.

SubDomain 5A: Evaluation of Learner Performance during and at Close of Instruction


This competency, the eleventh, covers the ideas of continuous assessment of the learners particularly during the learning session and then includes formal feedback strategies at the close of the session.

Key content areas:

SubDomain 5B: Evaluation of Instructor and Course


The twelfth and final competency. Continuous analysis of instructional delivery leads to quality improvements. Client organisations may stipulate formal feedback as part of a training contract.

Key content areas: