Course Information
| Course Code | Server+ |
| Fee | £895 (Exclusive of VAT) |
| Duration | Three Days |
| Delivery Format | Instructor-led |
| Scheduled Dates: | |
| Oct 09 |
Nov 09 |
Dec 09 |
Jan 10 |
Feb 10 |
Mar 10 |
Apr 10 |
May 10 |
Jun 10 |
Introduction
This practical three-day hands-on course is intended for students wishing to qualify with CompTIA Server+ Certification. The content covers advanced-level technical subjects including server technologies, installation, configuration, upgrading, maintenance, environment, troubleshooting and disaster recovery.
CompTIA Server+ validates the knowledge and skills of advanced IT technicians. It is an international, vendor-neutral certification for individuals with 18-24 months of experience with Industry Standard Server Architecture (ISSA) technology. CompTIA Server+ certifies technical knowledge in areas such as RAID, SCSI and multiple CPUs, as well as capabilities with server issues, including disaster recovery.
Audience
The intended audience includes those wishing to qualify with CompTIA Server+ Certification. Advanced level technical competency in the areas of server issues and technology are benchmarked by this certification. It is also suitable for PC support technicians wanting to improve their skills in support and administration. Study of the course can also help to prepare for other, similar technical support qualifications and act as the groundwork for more advanced training.
Completion
At course completion, students will be able to:
- Identify the features of server hardware and software
- Plan for the installation and upgrade of servers
- Know the features of server-level hardware (such as multiprocessing, RAID, and SCSI)
- Install and upgrade server hardware
- Know basic network concepts and install network devices
- Install and upgrade server OS, tools, and applications software on Windows, NetWare, and Linux
- Understand network services (such as File & Print, DHCP, DNS, Web, and Email)
- Develop and implement a server management plan
- Monitor and optimize a server system
- Perform basic hardware, software, and network troubleshooting
- Understand Disaster Recovery concepts and plan effectively
Prerequisites
Ideally, students should have successfully completed the CompTIA A+ Certification and have approximately twelve months' experience of PC support. It is not necessary that students pass the A+ exams before completing Server+ certification, but this is recommended.
Regardless of whether students have passed A+, it is recommended that they have the following skills and
knowledge before starting this course:
- Know the function and basic features of the components of a PC
- Know the PC startup process
- Use Windows to create and manage files and use basic administrative features (Explorer, Control Panel, Management Consoles)
- Basic network terminology (such as OSI Model, Topology, Ethernet, TCP/IP)
Examinations
The course will help prepare the learner for the CompTIA Server+ examinations.
CompTIA Server+ Certification is internationally recognized by many corporations. Server+ is a prerequisite qualification for employment (and is endorsed) by many leading computer manufacturers and vendors on a global basis. The qualification is endorsed by Microsoft, HP, Compaq, IBM, Novell, Intel, 3Com, and Adaptec, among other leading vendors. This qualification is particularly recommended for students who wish to progress to completing vendor server qualifications and training programs.
Materials
A comprehensive CompTIA authorised student manual and other learning materials are provided.
Course Outline
Module 1 - Planning Servers
- Server Hardware
- Server as Hardware
- Servers and Networks
- Features of Servers
- Server Software
- Server as Software
- Types of Servers
- Workstation OS versus NOS
- Windows NT
- The Windows 2000 Family
- The Windows 2003 Family
- The Windows 2008 Family
- Windows Administration Tools
- Windows Licensing
- Novell NetWare
- UNIX
- Linux
- Apple Mac OS X
- Networking Concepts
- Network Components
- Network Topologies
- The OSI Model
- IEEE 802 Standards
- Network Devices
- Network Transport Protocols
- Planning Installations and Upgrades
- Project Planning Concepts
- Server Installation Plans
- Server Upgrade Plans
- Implementing the Plan
- Verifying the Plan
Module 2 - Server Hardware and Components
- Form Factors and Racks
- Server Form Factors
- Racks
- Motherboards, Processors, and Memory
- Bus Architecture
- Motherboard Components
- Expansion Bus Standards
- Features of Processors
- Intel Pentium and Xeon Processors
- Intel Itanium Processor
- AMD Processors
- Random Access Memory (RAM) Types
- Memory Packaging
- Memory Characteristics
- Storage Devices
- Hard Drives
- The SCSI Interface
- SCSI Connectors and Cabling
- Setting Up a SCSI Bus
- ATA (IDE) Interface
- Drive Arrays (RAID)
- Formatting a Disk
- Network Storage
Module 3 - Installing and Upgrading Servers
- Installing and Upgrading Hardware
- Static Electricity
- Adding and Removing Components
- Accessing the Case
- CPU
- Memory
- Power Supply Unit
- Adapter Cards
- Storage Devices
- BIOS, CMOS, and Firmware
- Installing Peripherals, Racks, and Network Devices
- Rack Installation
- Peripheral Devices
- Uninterruptible Power Supplies (UPS)
- Installing Network Components
- Structured Wiring Systems
- Installing and Upgrading Software
- Windows Installation
- NetWare Installation
- Linux Installation
- Configuration
- Configuring Network Services
- Directory Services
- File and Print Services
- Network Routing Services
- Dynamic Host Configuration Protocol
- Name Resolution Using DNS
- Microsoft Networking Host Names
- Firewalls and Proxy Servers
- Remote Access Services
- SNA Services
- Configuring Web Services
- Email (SMTP Protocol)
- Shared Fax Systems
- Web and FTP Servers
Module 4 - Maintenance and Optimisation
- Proactive Maintenance
- Developing a Server Management Plan
- Security
- Passwords and Accounts
- Encryption
- Virus Prevention
- Server Environment
- Storage and Transportation
- Monitoring and Optimization
- Network Management Protocols
- Server Monitoring
- Measuring Performance in Windows
- Measuring Performance in NetWare
- Measuring Performance in Linux
- Interpreting the Output
- Logging User Activity
- Network Monitoring
- Protocol Analyzer
- Remote Monitoring and Notification
Module 5 - Troubleshooting and Disaster Recovery
- Troubleshooting
- Troubleshooting Procedures
- Troubleshooting Techniques
- Perform Shut Down
- Error Logs
- Recovery Options
- Management Utilities
- Troubleshooting Windows Software
- Troubleshooting Power and POST Problems
- Troubleshooting Other Hardware Issues
- Troubleshooting RAID
- Troubleshooting Networks
- Disaster Recovery
- Fault Tolerance and Redundancy
- Backup Strategies