CompTIA PDI+ Printing and Document Imaging
CompTIA PDI+ Training Course for Sheffield, Leeds, Manchester, Yorkshire & London
Course Information
| Course Code | PDI+ |
| Fee | £895 (Exclusive of VAT) |
| Duration | Three Days | Two Extended Days (Weekend)** |
| Delivery Format | Instructor-led |
| Scheduled Dates: | Please Contact Us for Information |
Introduction
The CompTIA Printing and Document Imaging (PDI+) certification is a vendor neutral credential that certifies that an individual has the required knowledge and skills of the core operations of printing and document imaging devices.
CompTIA PDI+ serves as a solid foundation for entry into a career involving the service and support of printing and document imaging devices. It also provides a stepping-stone towards Original Equipment Manufacturer (OEM) training for authorisation on specific devices.
Audience
The CompTIA PDI+ certification is aimed at the entry-level technician or support person involved with the following:
- Printers
- Photo-copiers
- Scanners
- Fax and Multi-function Peripherals
The successful candidate will provide installation, connectivity, maintenance, troubleshooting and repair services using professional communication skills while supporting printing and document imaging devices.
CompTIA PDI+ certification validates:
- The ability to resolve most printing and scanning problems
- The ability to perform installation, repairs and maintenance but may require troubleshooting / diagnosis assistance from higher level technical support
- An adequate level of communication and professional skills
- Some ability to diagnose connectivity related problems
Completion
- Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices
- Install and configure peripheral devices
- Identify types and characteristics of portable computers
- Install and configure Microsoft Windows 2000 and Microsoft Windows XP
- Perform basic PC maintenance and troubleshooting
- Understand fundamental principles of securing IT systems and working safely
- Communicate effectively with customers
- Install and configure print and imaging devices
- Understand fundamental principles of implementing LANs and internet access
Prerequisites
The candidate for this course will require a basic understanding of PCs with skills and knowledge:
- Use a keyboard and mouse
- Recognise the main components of a PC (disk drives, CPU, memory, and input and output components)
- Start the computer and navigate the desktop
- Use Windows Explorer to create folders and sub-folders and move, copy or rename files and folders
- Use Internet Explorer to view websites
Examinations
The course will help prepare the learner for the CompTIA PDI+ examinations.
Materials
A comprehensive CompTIA authorised student manual and other learning materials are provided.
Course Outline
The course covers the following subjects:
- Print Processes
- Printer Connections
- Printer Drivers
- Scanner Technologies
- Network Basics
- Network Printing
- Network Scanning
- Fax Modems
- Laser Printer Technologies
- Laser Printer Media
- Ink Dispersion Printer Technologies
- Safety and Environmental Issues
- Component and Media Disposal Issues
- Printer Maintenance
- General Troubleshooting
- Printer Troubleshooting
- Scanner Troubleshooting
- Network and Fax Troubleshooting
- Professionalism and Communication